Welcome to Sparkev.ae )"Company"). These terms and conditions ("Terms") govern your use of our website and the purchase of our products ("Products"). By accessing our website and making purchases, you agree to comply with these Terms.
1. Product Information
We take great care to accurately display and describe our products. However, please note that colours and details may vary slightly due to monitor settings and other factors.
2. Orders and Payment
Placing an Order: When you place an order for our products, you agree to provide accurate and complete information.
Pricing: All prices are listed in AED. We reserve the right to change prices without prior notice.
Payment: Payment must be made in full when placing the order. We accept cards & cash payments.
3. Shipping and Delivery
Shipping: We offer shipping within UAE. Shipping costs will be calculated at checkout.
Delivery Time: Estimated delivery times will be provided during the checkout process. Delays may occur due to unforeseen circumstances.
Tracking: Once your order is shipped, you can monitor your shipment's status.
4. Returns and Exchanges
Returns: We accept returns within 3 days of receiving your order. Items must be unused and in their original condition.
Exchanges: Exchanges for a different size or colour are subject to availability. Contact us to initiate an exchange.
Refunds: Refunds will be processed within 7 days of receiving the returned item, minus any shipping charges.
5. Intellectual Property
Our products, designs, and website content are protected by intellectual property rights. You agree not to reproduce, distribute, or use our content without written permission.
6. Limitation of Liability
Our liability for any claim arising from the purchase or use of our products shall not exceed the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages.
7. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our website.
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you have any questions or concerns, please get in touch with us.
